Dear Consumer Customer,

These general conditions of sale (hereinafter GCS) regulate the purchase, through telematic methods, of the products presented on the site, managed by ILAB in Piazza B. D'Arezzo, 11 - 84016 - Pagani (SA)

The purchase of Products on the site will be governed, in addition to these Introduction, exclusively by the provisions in the GCS and in the "Right to Withdrawal".

Consumers will benefit, in particular, from all the protections envisaged in the event of the conclusion of distance contracts pursuant to Title III, Section II, of Legislative Decree 6 September 2005, n. 206 ("Consumer Code"), as well as all the additional protections mandatorily provided for, in favor of Consumers, by the Consumer Code itself and by any other applicable law.

The customer service of ILAB is available for information, complaints and disputes:

Online shop on the site:
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
VAT number: 05772650650

Access and use of the site which belongs to ILAB , with registered office in Piazza B. D'Arezzo, 11 - 84016 - Pagani (SA) are governed by these conditions of use and imply their acceptance. Acceptance and compliance with these terms and conditions are binding and therefore those who do not comply with these terms and conditions are not allowed to access and use the site or download information material from it.

Updated terms and conditions

ILAB may modify or simply update, in whole or in part, these Terms of Use. Changes and updates to the Terms of Use will be binding as soon as they are published in this section of the Site. The user is therefore required to regularly access this section to check the publication of the most recent and updated Terms of Use. Any additions or changes to this text will be identified by a specific and subsequent version number published at the top right of the Terms of Use.

Intellectual Property Rights

The contents of such as, by way of example, the works, images, photographs, music, sounds and videos, slogans , documents, drawings, figures, logos and any other material, in any format, published including menus, web pages, graphics, colors, diagrams, tools, fonts and design of the Site, the diagrams, layout, and software that are part of , are protected by copyright and any other intellectual property right.

It is forbidden to reproduce, in whole or in part, in any form, of the contents, videos, publications without the express written consent of the company. The user is therefore only authorized to view the Site and its contents and to carry out all those other temporary acts of reproduction, without their own economic significance, which are considered transitory or ancillary, an integral and essential part of the display of and its contents and all other navigation operations on the Site that are performed only for a legitimate use of the site and its contents.

Ownership, site content, copyright and registered trademarks

The site and all its contents, such as trademarks, logos, icons, texts, etc., are the exclusive property of Tiziana Gallo's ILAB or any third parties such as suppliers-partners of the company itself. They are protected by Italian and international copyright laws. All the distinctive signs that characterize the products sold on are registered trademarks of their respective manufacturers and are used within https://shop.ilabsolutions. it for the sole purpose of distinguishing, describing and advertising the products on sale. The use of these trademarks does not comply with the law and, as unauthorized, is prohibited and entails legal sanctions as it constitutes a violation of industrial property law. It is in no way allowed to use said trademarks and any other distinctive sign present on to take unfair advantage of the distinctive character or reputation of these brands or in order to bear prejudice to them and their owners.

Limitation of liability

ILAB has taken every useful precaution in order to ensure its users that the contents of this site are accurate and do not contain incorrect or outdated information, with respect to the date of their publication within the Site and, as far as possible, also subsequently. However, the company does not assume any responsibility towards users for the accuracy and completeness of the content published on the site, without prejudice to its liability for willful misconduct and gross negligence and except as otherwise provided by law.

The user will be the one and only responsible for the use of and its contents. The Company cannot be held responsible for any use of the Site and its contents that does not comply with the laws in force by any of its visitors, except for liability for willful misconduct and gross negligence.

ILAB cannot guarantee its users that the Site will operate continuously, without interruptions and in the absence of errors or malfunctions due to the Internet connection; however the company will try to do everything possible to ensure continuous access to its website, the dynamic nature of the Internet and its contents may not allow it to operate without suspensions, interruptions or discontinuities due to the need to make updates.

Those who access the Site have the duty to equip themselves with suitable antivirus and firewall protection, and release ILAB from any liability for any damage resulting from viruses. They also relieve ILAB from any liability deriving from damaged files, errors, omissions, service interruptions, deletion of contents, problems connected to the network, to providers or to telephone and / or telematic connections, to access not authorized, to alter data, to the failure and / or faulty operation of the user's electronic equipment.

The user is the one and only responsible for the custody and credentials that allow access to the reserved services that may be available on the Site, as well as for any harmful consequences or prejudice that may arise against this company or third parties following the incorrect use, loss, and theft of these credentials.

The ILAB has taken every precaution to prevent the publication of content on the website that describes or represents scenes of physical or psychological violence or such that, according to the sensitivity of the users, deemed harmful to civil conventions, human rights and the dignity of persons, in all its forms and expressions. In any case, ILAB does not guarantee that the contents of the website are appropriate or lawful in other countries, outside Italy.

Furthermore, ILAB assumes no responsibility in the event of the acquisition of the names by the Competent Authorities in the event of an inspection or complaint for the occurrence of an IT crime.

1. Conclusion of the Agreement

1.1 Any Contract relating to the purchase of Products entered into will be entered into exclusively in Italian.

1.2 The presentation of the Products on the Site constitutes an invitation to users of the Site to formulate a purchase proposal towards ILAB . These invitations to offer are not binding on ILAB and, in particular, do not constitute offers to the public pursuant to and for the purposes of art. 1336 of the Italian Civil Code, remaining, in the full discretion of ILAB , any decision regarding the acceptance of any proposals made.

1.3 The Customer can select one or more Products he intends to purchase, inserting them in a virtual "cart", of which he can always view the content before proceeding with the placing of the Order.

1.4 By clicking on the "Proceed to checkout" button, the Customer will start the order forwarding procedure. In the formulation phase of the Order and until its actual forwarding, the Customer will, however, have the opportunity to review the data entered by clicking on the "Back" button, so as to identify and correct any incorrect information. This part of the Purchase Process is called "Checkout".

1.5 By clicking on the "Complete the Order" button, at the end of the procedure initiated pursuant to the previous section, the Customer will forward the Order to ILAB. Each Order forwarded in these ways must be considered, to all intents and purposes, a contractual proposal by the Customer.

When the Customer places the Order, a confirmation will follow from ILAB regarding the receipt of the Order, by sending an e-mail to the account e-mail communicated by the Customer. By sending this e-mail, ILAB will also communicate to the Customer whether the Order can be accepted or not (the Order Confirmation). The contract is considered concluded upon receipt by the customer of this email.

1.6 ILAB has the right to accept or not the Orders received without, in the event of non-acceptance, the Customer being able to advance rights or claims against ILAB for any reason. The Order will be considered, in any case, accepted and consequently the Contract concluded at the moment in which the Customer will receive, on his e-mail address, the Order Confirmation Email, containing confirmation of the acceptance of the Order.

2. Price and Shipping Costs

2.1 The prices of the Products published on the homepage or in the various sections of the Site include VAT, all information on shipping costs can be found in the Shipping section.

2.2 ILAB reserves the right to modify at any time the prices of the ILAB Products that are shown on the Site. Any changes to the prices of the products will not be , however, effective towards customers who have already forwarded an Order.

3. Shipping and Delivery Conditions, Transfer of Risks

3.1 Unless inconveniences, the delivery of the goods will take place in the place established by the customer

3.2 If the ordered product is unavailable, the customer will be informed immediately. In the event that this happens, we will propose to our customer the replacement of the product with a product of similar quality and price. In the event that any product satisfies your needs, ILAB will refund 100% of the amount paid by the customer as soon as possible.

3.3 The risk of loss and accidental deterioration is transferred to the customer to whom such products were delivered

4. Payment Shipping and Delivery

4.1 The Customer will pay the full price of the Products ordered, at the same time as placing the Order. It is understood that, in the event of non-acceptance of the Order, ILAB will promptly reimburse the Customers the amounts already paid.

4.2 As part of the Order forwarding process, different payment methods may be proposed by ILAB, at the complete discretion of the latter, such as, by way of example, payment by credit card, payment via the secure "Paypal" system, cash on delivery and bank transfer, the customer can choose which of the payment methods proposed by ILAB he intends to make the payment.

4.3 Invoices will be issued exclusively in electronic format and sent by e-mail to the Consumer.

4.4 ILAB will not be responsible for failure or delay in delivery in the event that: (a) despite having made the regular and timely purchase of the Products to cover the Order received, it does not has been supplied in the terms and manner agreed with the supplier; (b) is unable to make up for the unavailability of such Products, due to circumstances beyond its control and (c) has promptly notified the Customer of such unavailability of the Products.

4.5 ILAB will not be responsible for failure or delay in delivery due to force majeure. If the cause of force majeure persists for a period exceeding 30 (thirty) days, each party will have the right to withdraw from the contract.